Shipping policy
Shipping & Delivery Policy
Thank you for shopping with Densa. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
-
Standard Shipping: Estimated delivery within 5–15 business days, depending on your location.
Shipping rates are calculated and displayed at checkout.
Order Tracking Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 24–48 hours for tracking information to become active. You can track your order status directly on our website.
Lost, Stolen, or Delayed Packages Densa is not responsible for shipping delays caused by weather, customs clearance, or incorrect delivery address information provided by the customer. If your package arrives damaged or appears lost, please reach out to us so we can assist you.
Contact Us If you have any questions regarding your shipment, please contact our customer support team at contact@densaglow.com.